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Why Collective Alternative?

Want to know what it’s like to work at a company that cares about you, your ideas and your work?

We’re a team full of talent, passion, and creativity that likes to work hard and have fun while we’re doing it. From impactful graphic design, cutting-edge web development, organized account management and buzz-worthy messaging, we do it all—and we want you! We’re always looking for new top talent that’s ready to contribute to our growing team.

Where do you fit in?

If you have a creative mind, a passion for helping local small and medium-sized businesses grow and initiative to make a big impact, then you might be the next person we’re looking for!

Account Coordinator

Job Overview:

We’re growing! And we’re looking for a talented, driven and forward-thinking individual to join our team as a full-time Account Coordinator! As an Account Coordinator, you will provide administrative and customer support to Account Managers, clients and our agency team. You will assist with advertising and media research, client objectives, project coordination and timelines. You will help manage the pipeline of our day-to-day projects on assigned client accounts, ensuring that all necessary information is being pushed through our project management system effectively and efficiently. This role will focus heavily on collaboration, following direction and understanding the bigger picture while excelling at managing the details. You will be responsible for knowing where current client projects stand and disseminating important information to our agency team.

Duties and Responsibilities:

  • Provide assistance and support to Account Managers in the day-to-day management of assigned accounts
  • Prepare documents and reports prior to client meetings
  • Respond to client communications and manage production and creative deadlines to ensure continued progress of client workflow
  • Serve as liaison between clients and agency team, gathering and disseminating necessary information to both parties
  • Manage client projects in project management system, consistently updating with changes, approval, etc.
  • Understand strategy and direction of clients to communicate with agency team
  • Work with a dynamic team of creative thinkers in fast-paced agency

Requirements:

  • Bachelor’s degree in marketing, sales, communications, business, or related field strongly preferred
  • 1-2 years professional experience
  • Proven ability to successfully manage multiple projects at once and react quickly to changing demands and environments
  • Excellent customer service skills and good business acumen
  • Strong interpersonal and communication skills
  • Desire to work in fast-paced, forward-thinking work environment
  • Must have ability to manage time, prioritize tasks and work under pressure/own initiative
  • Personal alignment with CA core values: Transparency, Integrity, Initiative, Accountability, Partnership and Relationships
  • Harbor a deep affinity for dogs (or at least a willingness to tolerate them)

Account Manager

Collective Alternative (CA), a full-service marketing, public relations and advertising agency located in Indianapolis, Indiana is seeking an Account Manager to serve as part of a dynamic, creative and collaborative team. Established in 2008, we specialize in creating comprehensive grassroots marketing strategies for small-to-medium-sized local businesses with a commitment to creating meaningful relationships and delivering valuable results. We serve a client base that spans a wide range of industries, including healthcare, medical equipment, real estate, finance, education and more. Our office is located in the buzzing area of Fort Benjamin Harrison, surrounded by a beautiful state park, great local restaurants, historic relevance and thriving local businesses. At CA, we think creatively, work passionately and are ready to welcome a talented, driven and forward-thinking individual to our team!

Job Overview:

We’re growing! And we’re looking for an experienced Account Manager to join our team! As our Account Manager, you will serve as the liaison between our clients and our agency team. You will be responsible for maintaining day-to-day contact with clients to manage expectations, solve problems and ensure all client objectives are understood and met. Our Account Managers are always in the know of where projects stand and work closely with members of our creative teams. This role will focus heavily on collaboration, following direction and understanding the bigger picture while excelling at managing the details. You will be responsible for several client relationships and will be directly responsible for each project the client has in process.

Duties and Responsibilities:

  • Direct and manage several client accounts and provide input on all account activity
  • Serve as the main point of contact for clients and as liaison between client and agency team, gathering and disseminating necessary information to both parties
  • Responsible for ensuring timely deliverables and successful completion of projects, consistently meeting client needs and objectives
  • Responsible for ensuring all deliverables align with client’s set strategy
  • Support Strategist in creation and development of overall client strategy, identifying objectives, tactics, target audiences and assisting with budget and resource planning
  • Manage Account Coordinators on assigned accounts and clearly communicate priorities, expectations and needs across departments and with all employees
  • Manage challenging client requests, maintain excellent relationships and resolve conflicts
  • Understand and direct overall strategy of clients, determining priorities and uncovering additional/future opportunities for clients
  • Work with a dynamic team of creative thinkers in fast-paced agency

Requirements:

  • Bachelor’s degree in marketing, sales, communications, business, or related field strongly preferred
  • 3-5 years professional experience
  • Demonstrable ability to communicate, present and influence clients and colleagues
  • Proven ability to successfully manage multiple projects at once and react quickly to changing demands and environments
  • Excellent customer service skills and good business acumen
  • Strong interpersonal and communication skills
  • Desire to work in fast-paced, forward-thinking work environment
  • Must be reliable, deadline-driven, and willing to simultaneously consider the needs of the client and agency’s bottom line
  • Must have ability to manage time, prioritize tasks and work under pressure/own initiative
  • Personal alignment with CA core values: Transparency, Integrity, Initiative, Accountability, Partnership and Relationships
  • Harbor a deep affinity for dogs (or at least a willingness to tolerate them)

Perks

We have an endless supply of coffee, offer paid vacation days, benefits, a 401K plan, and a business-casual dress code. Located in the lively Fort Benjamin Harrison—there’s plenty to see and do right outside our window.

If none of the positions sounds like the best fit for you, select other under the “Position I Am Interested In” and tell us a little bit about yourself and why you are interested in Collective Alternative.

Apply Today

This company is an equal opportunity employer and does not discriminate in hiring or terms and conditions of employment on the basis of race, color, religion, creed, national origin, sex, ancestry, disability or age as defined by law, or any other prohibited basis, as defined by Federal and State laws, except when age and physical requirement constitute a bona fide occupational qualification necessary to proper and efficient operations or as provided by law. No question on this application is intended to secure information to be used for such discrimination.

NOTE: A conviction will not necessarily be a bar to employment. All relevant factors to employment are considered.

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THIS APPLICATION WILL REMAIN ACTIVE FOR THREE MONTHS. AFTER THAT TIME, YOU WOULD NEED TO FILL OUT A NEW APPLICATION FOR CONSIDERATION OF EMPLOYMENT. IF HIRED, IT WILL REMAIN ACTIVE FOR THE DURATION OF ACTIVE EMPLOYMENT.