Collective Alternative (CA), a full-service marketing, public relations and advertising agency located in Indianapolis, Indiana is seeking an Account Manager to serve as part of a dynamic, creative and collaborative team. Established in 2008, we specialize in creating comprehensive grassroots marketing strategies for small-to-medium-sized local businesses with a commitment to creating meaningful relationships and delivering valuable results. We serve a client base that spans a wide range of industries, including healthcare, medical equipment, real estate, finance, education and more. Our office is located in the buzzing area of Fort Benjamin Harrison, surrounded by a beautiful state park, great local restaurants, historic relevance and thriving local businesses. At CA, we think creatively, work passionately and are ready to welcome a talented, driven and forward-thinking individual to our team!

Job Overview:

We’re growing! And we’re looking for an experienced Account Manager to join our team! As our Account Manager, you will serve as the liaison between our clients and our agency team. You will be responsible for maintaining day-to-day contact with clients to manage expectations, solve problems and ensure all client objectives are understood and met. Our Account Managers are always in the know of where projects stand and work closely with members of our creative teams. This role will focus heavily on collaboration, following direction and understanding the bigger picture while excelling at managing the details. You will be responsible for several client relationships and will be directly responsible for each project the client has in process.

Duties and Responsibilities:

• Direct and manage several client accounts and provide input on all account activity
• Serve as the main point of contact for clients and as liaison between client and agency team, gathering and disseminating necessary information to both parties
• Responsible for ensuring timely deliverables and successful completion of projects, consistently meeting client needs and objectives
• Responsible for ensuring all deliverables align with client’s set strategy
• Support Strategist in creation and development of overall client strategy, identifying objectives, tactics, target audiences and assisting with budget and resource planning
• Manage Traffic Manager on assigned accounts and clearly communicate priorities, expectations and needs across departments and with all employees
• Manage challenging client requests, maintain excellent relationships and resolve conflicts
• Understand and direct overall strategy of clients, determining priorities and uncovering additional/future opportunities for clients
• Work with a dynamic team of creative thinkers in fast-paced agency

Requirements:

• Bachelor’s degree in marketing, sales, communications, business, or related field strongly preferred
• 3-5 years professional experience
• Demonstrable ability to communicate, present and influence clients and colleagues
• Proven ability to successfully manage multiple projects at once and react quickly to changing demands and environments
• Excellent customer service skills and good business acumen
• Strong interpersonal and communication skills
• Desire to work in fast-paced, forward-thinking work environment
• Must be reliable, deadline-driven, and willing to simultaneously consider the needs of the client and agency’s bottom line
• Must have ability to manage time, prioritize tasks and work under pressure/own initiative
• Personal alignment with CA core values: Transparency, Integrity, Initiative, Accountability, Partnership and Relationships
• Harbor a deep affinity for dogs (or at least a willingness to tolerate them)

Job Overview:

We’re growing! And we’re looking for a talented, driven and forward-thinking individual to join our team as a full-time Traffic Manager! As Traffic Manager, you will provide administrative and customer support to Account Managers, clients and our agency team. You will assist with research, client objectives, project coordination and timelines. You will help manage the pipeline of our day-to-day projects on assigned client accounts, ensuring that all necessary information is being pushed through our project management system effectively and efficiently. This role will focus heavily on collaboration, following direction and understanding the bigger picture while excelling at managing the details. You will be responsible for knowing where current client projects stand and disseminating important information to our agency team.

Duties and Responsibilities:

• Provide assistance and support to Account Managers in the day-to-day management of assigned accounts
• Prepare documents and reports prior to client meetings
• Manage production and creative deadlines to ensure continued progress of client workflow
• Manage client projects in project management system, consistently updating with changes, approval, etc.
• Serve as liaison between clients and agency team, gathering and disseminating necessary information to both parties
• Understand strategy and direction of clients to communicate with agency team
• Work with a dynamic team of creative thinkers in fast-paced agency

Requirements:

• Bachelor’s degree in marketing, sales, communications, business, or related field strongly preferred
• 1-2 years professional experience
• Proven ability to successfully manage multiple projects at once and react quickly to changing demands and environments
• Excellent customer service skills and good business acumen
• Strong interpersonal and communication skills
• Desire to work in fast-paced, forward-thinking work environment
• Must have ability to manage time, prioritize tasks and work under pressure/own initiative
• Personal alignment with CA core values: Transparency, Integrity, Initiative, Accountability, Partnership and Relationships
• Harbor a deep affinity for dogs (or at least a willingness to tolerate them)

Collective Alternative (CA), a full-service marketing, public relations and advertising agency located in Indianapolis, Indiana is seeking a Social Media Specialist to serve as part of a dynamic, creative and collaborative team. Established in 2008, we specialize in creating comprehensive grassroots marketing strategies for small-to-medium-sized local businesses with a commitment to creating meaningful relationships and delivering valuable results. We serve a client base that spans a wide range of industries.  Our office is located in the buzzing area of Fort Benjamin Harrison, surrounded by a beautiful state park, great local restaurants, historic relevance and thriving local businesses. At CA, we think creatively, work passionately and are ready to welcome new talent to our team!

Job Overview:

We’re looking for a Social Media Specialist to join our talented and driven team at Collective Alternative! As our Social Media Specialist, you must be a marketing professional with a strong writing background and desire to learn. In this role, you will conduct thorough research, develop engaging content for a wide variety of industries and stay up-to-date on the latest marketing trends. You will work closely with our content team and other internal departments to strategize, build and execute social media strategies through competitive and audience research. Plus, set up, optimize and monitor company pages within each social media platform.

Duties and Responsibilities:

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Write and proofread social media posts for a variety of tones, styles and structures along with creating editorial calendars and syndication schedules
• Generate, edit, publish and share daily content for a variety of clients (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content
• Continuously improve by capturing, analyzing and reporting the appropriate social data/metrics, insights and best practices, then acting on the information
• Collaborate with other departments to manage online reputation
• Monitor industry-related topics and publications to stay current with trends and identify new content topics of interest
• Identify client needs and gaps in our social media strategy and recommend new ideas

Requirements:

• Bachelor’s degree in journalism, marketing, public relations, communications or related field
• 2 years of professional experience working in social media marketing or as a digital media specialist
• Confident in ability to write for a wide variety of industries and produce creative content
• Provide a portfolio of social media calendars and engagement
• Excellent research, writing and editing skills
• Proficiency in social media platforms and distribution platforms
• Ability to manage and work on multiple projects and be flexible with changing demands
• Desire to work in a fast-paced, forward-thinking environment
• Reliable, goal-oriented and deadline driven
• Must love dogs!