Relationships
With two proposals from other marketing companies in town, White Board Learning came to us looking for something different. They didn’t doubt the other firms’ capabilities but weren’t sold on their process or passion. When we sat down with White Board Learning’s owner, we asked her to walk us through her classes. Both of our commitment shined through as we spent hours and days combing through her classes and discussing why she wanted to start a business around them. Together, we uncovered tremendous opportunity, set new goals, overcame challenges and felt excited for the journey to begin. Our client tells us that’s when “she knew” she made the right decision to partner with our firm. We weren’t focused on molding their new company to fit inside our box. We were committed to learning their business and what they needed from us, to support who they wanted to be.
As White Board Learning continued to grow by leaps and bounds, the owner experienced a traumatic injury that made getting up every day impossible. Making business personal as we always do, we weren’t going to let this stop her or White Board Learning from continuing its success. CA traveled to our client’s home, laid out all the calendars for White Board Learning’s upcoming classes and helped her figure out what we could do to keep the business going, momentum high, and provide support to our client during a difficult time. Over the course of her recovery, we strategized a new course of action, promoted White Board Learning’s next program series and kept clients updated on our client’s recovery. Our commitment not only gave encouragement to White Board Learning but more importantly, it gave strength to our client to continue. It’s easy to say that our relationship with this client is one we never take for granted.
