Solutions

You’ve Got Questions. We’ve Heard Them All.

Not sure what to expect? Good. We love a curious client.

Here are some of the most common questions we get—answered straight up.

How does your pricing work?

We bill by the hour, but what you’re really paying for is the deliverable. We track our time, but we’re not watching the clock—and we’re not charging you for every phone call, meeting, or text. Our goal is to maximize your return, not your invoice.

Every client gets a dedicated strategist and account manager—at no additional charge. We also bring in writers, designers, web developers, and other specialists as needed. It’s like having your own marketing department, just at a different location.

Nope. We believe in earning your business every month. Most clients stick around because the work works—not because they’re locked in.

Every strategy starts with defined goals. From there, we track key performance indicators (KPIs), conversions, website traffic, leads, and more—whatever aligns with your version of success. And yes, we’ll actually walk you through the reports.

Because we don’t just deliver projects—we deliver strategy. And we don’t hand off ideas and walk away—we stay in it with you, making sure what we do actually works. You’ll hear from us. You’ll be part of the process. And you’ll see results.

It depends. If we can deliver something valuable without skipping strategy, we’ll consider it. But we’re not built for one-and-done. We’re built for long-term growth.

We don’t niche down—we specialize in small businesses. We’ve worked with everything from construction companies to healthcare providers to tech startups. If you’re a small business ready to grow, we’re ready to help.

Still wondering if we’re the right fit?

Let’s talk. No pressure, no jargon—just a real conversation about where you are and where you want to go.

Collective Alternative Team Member